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Retail Store & Customer Service Associate

Employer:  Trademark Sports Cards & Memorabilia
Job Title:  Retail Store Associate
Location:  Killeen, Texas

Trademark Sports Cards & Memorabilia is seeking a knowledgeable and passionate Retail Store Associate to join our dynamic team. As a key member of our team, you will have the opportunity to work with unique sports memorabilia, meet new people, and be part of a company that's making a name for itself in the world of sports collectibles.

Responsibilities:

  • Project manage collectibles with meticulous attention to detail
  • Catalogue incoming trading cards with comprehensive and accurate descriptions
  • Sell sports memorabilia to clients via telephone, email, in-person interactions, and at events
  • Create, manage, and participate in events aimed at client development and entertainment
  • Develop marketing content, including tailored offers and content for email, website, and social media campaigns
  • Inspect memorabilia both at our store and on-site at client premises as needed
  • Maintain accurate records of store inventory
  • Provide exceptional customer service to all clients
  • Engage with customers via livestream, showcasing sports cards and collaborating with the marketing team to grow the live audience
  • Research market trends to inform customers and make profitable decisions
  • Engage with customers on the store floor, assisting them in locating products and addressing their inquiries

Requirements:

  • High school diploma or equivalent required
  • Some college coursework in business or related fields preferred
  • Proficiency in computer skills, including Microsoft Word, Excel, Email, Chat Communications, and Point-of-Sale software
  • Ability to type at least 20 words per minute with high accuracy
  • Strong attention to detail and ability to make independent commercial decisions
  • Excellent communication and customer service skills
  • Knowledge of sports (NFL, NBA, MLB, NHL, MLS, etc.) and/or Trading Card Games (Pokémon, Yu-Gi-Oh, Magic the Gathering, etc.) required

Preferred Qualifications:

  • Deep understanding of sports and trading card games preferred
  • Experience working in retail or sales environment
  • Bilingual or fluency in another language is a plus
  • Experience working with high net worth or ultra-high net worth individuals

What We Offer:

  • Competitive hourly wage based on experience
  • Opportunity to work for a rapidly growing company with a strong commitment to customer satisfaction and excellence
  • Collaborative work environment with a passionate team of sports enthusiasts who share your passion for the game
  • A fun and exciting place to work! Join our dynamic team and be part of an exciting industry where every day is different.

How to Apply:

If you are interested in this exciting opportunity, please submit your application, resume, and cover letter outlining your qualifications and interest in the position to jobs@trademarksportscards.com. Here is the link to download the job application: Trademark Sports Cards Job Application

We look forward to hearing from you!